Customers within the European Union who have a valid VAT number will not be charged VAT on any purchase. 

When completing an order be sure to enter your VAT number in the appropriate place. 

Do not include the two country identification letters. 

The VAT number will then be automatically validated by the European Community validation service.  As long as there is not a problem then VAT will not be charged at the checkout. 

If for some reason validation fails then VAT will be charged at the current UK VAT rate of 20%.  If you believe this to be incorrect (the EU online validation is not 100 per cent reliable) please continue with the order and contact us notifying us of the problem and once we have checked we will immediately refund the VAT. 

Customers from within the EU without a VAT number will be charged the normal UK rate of 20 per cent.