Shipping and Returns

Shipping And Returns

We aim to process and despatch all orders within five working days (subject to stock) unless otherwise stated.  Under no circumstances do we guarantee next day delivery and delivery times quoted are from date of despatch (not order).

All our kits are made to order and generally take a few days to complete.

Domestic Deliveries

For most orders we use a next day courier delivery service and tariffs and availability of service are based on post code.  Occasionally we use Royal Mail for low value items.

Please contact us if your goods have not arrived within a couple of days of despatch.

International Shipping

We are able to ship to virtually anywhere in the world.  Depending on destination we use a variety of couriers.  In general we use the quickest method possible.  Currently the US is a next day service.  Elsewhere delivery will be anything between about two and five days. 

These are only estimates and depend on customs clearance (outside the EU).

Returns

We will accept the return of faulty, damaged or incorrect goods, however we cannot accept returns for any reasons other than these.

All goods returned for refund must be returned to us within 14 days of purchase - buyer pays return delivery.